This Privacy Policy applies to Cooper and its website, https://www.cooperelevators.com/.
Cooper (“we,” “our,” or “us”) recognises the importance of protecting your privacy and respecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or contact us through our online forms.
This policy applies to visitors who access our website and individuals who contact us to enquire about our products or services.
When you contact us through our website, we may collect personal information such as:
When you visit our website, certain technical information may be collected automatically, depending on our website configuration and hosting services. This may include your IP address, browser type, device information, operating system, pages visited, and information about how you interact with our website.
We may receive additional information that you voluntarily provide when communicating with us or requesting information about our products and services.
We collect information that you voluntarily submit through our website's contact forms or provide when you communicate with us by email or other available communication channels.
Our website hosting provider or other technical service providers may collect limited technical information through server logs, cookies, or similar technologies, where enabled.
We may receive information from third-party service providers where necessary to operate our website, manage enquiries, or provide our services. Any such collection or sharing will be subject to applicable law.
We may use the information collected for the following purposes:
We use your contact details to respond to questions, provide requested information, and communicate with you about your requirements.
We may use the information you provide to understand your requirements and share relevant information about Cooper's products and services.
Technical information, where collected, may help us understand website usage, identify technical issues, improve performance, and enhance the user experience.
We may process relevant information to protect our website, users, and business against spam, unauthorised access, fraudulent activity, and other security risks.
We may use or retain information where necessary to comply with applicable laws, maintain appropriate business records, resolve disputes, or establish and protect our legal rights.
We will not use your personal information for purposes that are incompatible with the purposes disclosed to you, unless permitted by applicable law or supported by any consent required by law.
Our website may use cookies or similar technologies to support essential website functions, maintain security, and understand website performance.
The types of cookies used, if any, may depend on the website features and third-party tools enabled by Cooper.
Where required by applicable law, we will obtain consent before using non-essential cookies or tracking technologies.
You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Cooper does not sell personal information to third parties.
We may share personal information in the following circumstances, where necessary and lawful:
We take reasonable steps to ensure that personal information shared with service providers is handled appropriately.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
Access to personal information is intended to be limited to individuals and service providers who need it for legitimate business purposes.
Although we take reasonable precautions, no method of storing or transmitting information electronically can be guaranteed to be completely secure.
We retain personal information for as long as necessary to respond to enquiries, fulfil the purposes described in this policy, maintain appropriate business records, and comply with applicable legal obligations. When information is no longer required, we will take appropriate steps to delete it or otherwise dispose of it securely, subject to applicable law.
Subject to applicable law, you may request information about the personal information we hold about you, request correction of inaccurate information, request deletion where permitted, or withdraw consent where processing is based on consent.
You may submit a privacy-related request by emailing us at info@cooperelevators.com.
We may request reasonable information to verify your identity before processing your request. We will handle requests in accordance with applicable legal requirements.
Our website may contain links to third-party websites or services. These websites may have their own privacy policies and data-handling practices.
Cooper does not control the privacy practices of independent third-party websites. We encourage you to review their privacy policies before sharing personal information with them.
Cooper may update this Privacy Policy from time to time to reflect changes in our business operations, website features, technology, or applicable legal requirements.
Where required by applicable law, we will provide appropriate notice of material changes or obtain consent for revised processing activities.
If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, you can contact us using the details below:
Company Name: Cooper India Pvt Ltd
Email Address: info@cooperelevators.com
Website: https://www.cooperelevators.com/
This Privacy Policy is intended to be interpreted in accordance with the applicable laws of India, including applicable data protection and information technology laws.
Any disputes relating to this Privacy Policy will be handled in accordance with applicable Indian law and the jurisdiction of the competent courts, subject to applicable legal requirements.
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